As a church or ministry leader
you are very likely working with at least four generations at any given time. Sometimes it is difficult to get consensus on
how to do the work of ministry. It
shouldn’t be hard, should it? We are all
Christians; we all want to see the Kingdom come, and the Lord’s will done,
don’t we? But sometimes it seems that
there is no common ground between the generations. Members of one generation act as if the
members of the other generation are actually opposing the work of
ministry. In some cases there arises
negative feelings that range from quiet discomfort to open hostility.
Generational studies are fascinating
and by no means a new subject. Every
generation has in some way rebelled against the generation(s) that it
follows. But in your church or ministry
you now have four generations and before long five generations volunteering and
working, if not together near each other.
How is it possible that people saved by the same Christ, working in the
same tradition, fellowship or denomination, and with, we assume, a shared set
of beliefs and values can see things the same way? The reason why is they do not share the same
view of the world.
Thousands of words have been
posted and many volumes have been printed and will continue to be posted and
printed on the subject about the change and friction from generation to
generation. As a leader it is a subject
you can’t ignore. For this brief moment
I want to look at one area that demonstrates the way the generations see the
same subject radically different, and you are looking at it right now! Generalizations always fail at some point,
but they are a useful tool.
How the generations view IT.
Millennial Generation (born circa 1981 - 2000) IT is home.
When a millennial was born they
emerged from the mother’s womb so adapt at information technology they were
cordless. Approximately 1/3 of these
children were using a computer before the age of 5. They are unique in that for the first time in
history a generation knew more than their parents about a subject that actually
mattered. In every generation the young
have had more knowledge than their parents, on given subjects but it was
generally trivial matters. (Boomers knew
more about English rock bands than their parents, but neither generation
cared). From how to program the DVR to
how to install a new app on a smart phone, the millennial knows how. For a millennial IT is an appliance, like the
fridge or microwave, it is always there, always been used and always
accessible. IT is an all-encompassing
reality. It is how they get and listen
to music and watch videos. It is how
they connect with friends, how they bank and how they share and have their
opinions shaped. They were the first
generation for which IT is their mother tongue.
Generation X (born circa 1960-1980) IT is the cool new
toy.
The early Gen Xers stood in awe
looking at a four function calculator the size of a small cigar box that sold
for a mere $90. The first half of Gen
Xers heard rumors of computers being in their school and were jealous of their
friends who could afford a TRS 80 or Commodore 64. Most Gen Xers did not have access to any IT
in their early years, but the later half come close to being native speakers of
IT. When the internet skyrocketed, they
were, if not in the pilot seat, along for the ride. They got great jobs before the dot.com bubble
burst and can crave the latest and greatest versions of everything. They took to IT like a kid on Christmas
morning playing with a new toy.
Baby Boomers (circa 1943 – 1960) IT is a new tool to be
mastered.
The birth rate increase did not
occur till 9 months after VJ day, but in many ways those born at the end of WW
2 are culturally Boomers. They are well
educated, competitive and success driven.
From Star Trek to Lost in Space, Boomers grew up with the idea of
computers; they were never around.
Boomers saw the flashing lights in the background at the NASA control
center, but for most that is as close as they came to IT until the PC
revolution. They embraced IT not so much
out of excitement like GenX or as a fact of life like the millennial, but as a
new tool to help them succeed. Boomers
still have a love-hate relationship with IT.
With each new upgrade they cringe a little, worrying how much they will
have to relearn. But they delight in
Facebook stalking their children and Skyping with distant grand children. They
have concluded that IT is a pretty useful tool.
Traditional aka Builder Generation (Before circa 1943)
IT is a distraction.
The Traditional Generation
doesn’t understand what all the fuss is about regarding IT. They are the ultimate pragmatist and have
adapted IT as it is useful. Those still
in the work place use IT, but often think of it as a high performance typewriter. They, like their Boomer children, enjoy the
connectedness that the internet provides, but they are more likely to use their
smart phone to make a phone call than stream videos. They are much less obsessed with real time
answers and connections than younger generations and can recall when a letter took
days to cross the country and are fine with that pace. This generation is noted for its loyalty to
and trust in institutions. After all a
government that ended a depression, won a three theater World War, rebuilt
Europe and created economic prosperity shaped them. They like structure and order, and IT seems
too decentralized, too unstructured and too unpredictable. They were taught by teachers and books the
way it is supposed to be. So, if your
millennial child is on the couch Googling The New Deal with their traditional
grand parent talking to them, the traditional grand parent will find IT a
terrible distraction.
Now, if these four generations
see something like IT so radically different, imagine the potential, various understandings
of what it means to worship, pray, or serve.
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